We offer flexible shipping options to ensure your convenience. Estimated delivery times vary based on your location:

• Benelux: Expect your order to arrive within 1-3 days.
• Europe: Orders to European destinations typically arrive in 1-6 days.
• Rest of the World: For orders to the rest of the world, please allow 1-9 days for delivery.

Shipping
costs are automatically calculated during the checkout process, taking
into account your order details and location. As an added benefit,
orders exceeding €75 qualify for free shipping.

Rest assured, we
value transparency and timely updates. Once your order is processed, we
promptly provide a track and trace link, allowing you to monitor the
progress of your shipment. This way, you can stay informed every step of
the way.

At Fiastra, we are committed to sustainable
practices that make a positive impact. Our products are proudly made in
the Netherlands, ensuring meticulous craftsmanship and adherence to
high-quality standards.

In our dedication to reducing
environmental impact, our products are crafted from recycled bioplastic
and recycled plexiglass. By repurposing these materials, we contribute
to a circular economy, minimizing waste and conserving valuable
resources.

With each purchase, you're not just acquiring a
functional piece of art, but also supporting our mission for a greener
future. Experience the elegance of design while knowing that your choice
aligns with ethical and sustainable principles.

We value your satisfaction with every Fiastra
product you purchase. Should you decide to return any of our items, we
offer a hassle-free return process within 30 days of your purchase.

Initiating a return is simple: just send an email to info@fiastra.net.
Our dedicated team will promptly respond within 12 hours, providing you
with a return label. You have the option to arrange a package
collection or drop it off at a nearby parcel point.

Our
customer-oriented return policy underscores our commitment to ensuring
your experience with Fiastra remains exceptional, just like our
products.

You can always contact us easily and quickly, just send an email to
info@fiastra.net and we will answer your email within 12 hours!